ekk
  • T
    5
    0

    I hate self check out. I'm a BYO bags person and the damn thing is always yelling at me, always talking mechanically at me, too loud. I would so much rather experience small talk.

  • T
    5
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    Is it really? I've never seen such a sign in my corner of the US. Often there's only one human operated checkout.

  • Z
    12
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    The 'let the kid touch the hot stove' approach.

    It worked on me, but I fear other people might nurse their burns and pray that next time things will be different.My experience is different. It's a dense urban grocer. Now that you mention it, I've been to Target in the suburbs where SCO was like thunder dome. A little more room for bagging, but not much. I feel so bad for the one team member dashing around checking IDs and explaining why coupons from a decade ago no longer work.

    My location (different grocer ) may be privileged, because, even when it's slow, there are two full service registers. I remember how gross it felt watching a checker at Walmart in 02 also bag the groceries because baggers didn't exist any more.

  • dharmacurious@slrpnk.netD
    12
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    As an aside, the rating thing at Walmart self check out is for the cashier, not the store. If the clerks get below a certain average rating they get penalized (or at least they don't get certain benefits or some shit, from my understanding). I don't know if they count purchases that don't rate at all, but I know some people rate 1 each time because fuck Walmart, but that ends up hurting the cashier, not the store.

  • E
    18
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    Same. But I would also be fine with it taking longer just to not have human interaction, unless I'm in the mood for that or the cashier looks bored...

  • E
    18
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    Exactly. Get in line behind me, I'll show you how it's done! I don't get visibly annoyed that other people exist and also need food. I'll be watching and immediately start scanning my items when a self-checkout opens up. I know to scan the produce barcodes, or how to quickly look up the code. I keep my cart close by, but out of everyone's way. If I have to get an age-verification or other cashier intervention, I let them know as soon as they're available. I put my reusable bag in the bagging area, and efficiently load it as I go. I don't stand in anyone's way... I may even leave you cashback from my debit card sticking out of the machine, because I'm a forgetful dumbass!

  • P
    45
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    Well, that doesn't necessarily require a keen bedside manner.

    You say sadly. Do you... like your job? I know it can't always be helped, but I do hope you find a way to move into something better, if there is such a thing. My service job was almost a decade of my life, and I was sooo glad to leave when I was finally given an exit.

  • T
    2
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    Italy and Australia have them

  • R
    29
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    As as introverted person, I gotta say self-checkout machines are my favourite invention in stores.

  • S
    22
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    Then you havent visited many, its incredibly common in all parts of the world

  • S
    22
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    Most stores in my city (in The Netherlands) just have a little terminal you can carry around the store with you. I scan my items with the terminal, it shows me the total price, discounts, points acquired (if I scan my customer card) and then i have the terminal scan the QR code on the self checkout and I just pay. Everything is already in my bag and they rarely check. It's great!

  • T
    5
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    What a great idea, it would also preclude the cost-surprise I experience at the register.

  • S
    22
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    Exactly, I only see benefits to doing this. And even if I then get chosen for the random check (the system chooses), I get to turn a wheel with prizes in the form of free products. I can choose a prize based on the category the wheel lands on. So sometimes I go home with an extra bar of chocolate or some fruit.

    So getting chosen for the random check is no longer a hassle, its actually nice!

  • killer57@lemmy.caK
    6
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    There are many aspects of my job that I do enjoy, but I think after over a decade in service jobs, I would either prefer a job or that isn't customer facing, or at least in phone support so I don't have to expend energy on face-to-face conversations.

  • P
    45
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    Yeah, that makes sense. A decade is a long time to be doing something, especially if that thing wasn't quite the right fit to begin with.

  • R
    16
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    That’s an insane comment from a crazy person. You’re unwell.

  • F
    9
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    I often have to wait to use the self-checkout as well

  • S
    4
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    Gee guess I missed "the ATM riots" day in history class