Oh, I don't like fighting with the knife. I just enjoy poking people with it now and then to see if it produces anger or genuine thought... I should probably find a more productive hobby.

100%. Veggies and any fresh produce is a gamble. When I order cilantro, there is literally a 10 fold difference in size from order to order sometimes. The employees do not care or not know how to pick out a decent onion and you'd better forget about getting a reasonable avocado ever haha

Solid reasoning, I could get behind this too.

Unfortunately, no one you will ever be able to talk to has any tangible control over staffing. It's an hours allotment determined by an equation and any deviation from it is met with more hours being cut and people being yelled at by someone who's never actually worked in a store

I hope you didn't have anything cold in that cart because doing what you did would directly contribute to the staffing issue.

They ask me for my receipt so I just hand it to them and keep walking.

They asked for my receipt, not to stop.

A store near me has RFID tags on all products, and simply approaching the self-checkout machine is enough to have all products detected.

I don't use self checkout because I'm afraid of messing up something and getting judged by people

So... you can bag while the cashier scans, right? Splitting the work, making it quicker.

Companies are now intentionally under-staffing checkout lanes

They make record profits while I either have to wait longer, or do the work myself. Why, exactly, shouldn't I be able to complain about that?

Most stores in my city (in The Netherlands) just have a little terminal you can carry around the store with you. I scan my items with the terminal, it shows me the total price, discounts, points acquired (if I scan my customer card) and then i have the terminal scan the QR code on the self checkout and I just pay. Everything is already in my bag and they rarely check. It's great!

Yes, it's the consumer's fault, not the giant corporation under-staffing their stores so they can hit another record profit quarter

I do the same. They chose to outsource a critical piece of their business to unpaid labor. They get what they paid for

We all love to hate on Walmart, but in my part of the world, it's got the closest implementation to what I consider acceptable self-checkouts.

The biggest quality of life feature is that they don't use the the weight sensors in the bagging area. You can use the hand scanner to scan every item in your cart sans weighted produce, as fast as your body will allow.

On the flip side, most of the chain grocery stores in my area have the bagging area scanners that need constant overrides, use AI cameras that lock up after every third item and require an override each time, slow machines that seem to have to compute the pi to the 10 sextillionth digit after each item is scanned before it will be ready for you to place it in the bagging area, and things of that nature. Those suck for sure.

Decathlon is a step back from that. They have Rfid tags but you have to put them in the box that scans them. They have a barcode scanner for items that are too big for the box.

Nope, not the way my store is laid out. Unless I wanna snuggle up next to them behind the counter. Which both they, and I, absolutely do not want.

That change was driven by the drastic expansion is quantity and variety of goods. A person couldn't reasonably verbally dictate what they'd like to buy in a modern grocery store. It's far more convenient to choose them yourself

The driving factor for self-checkout was solely profit, not customer convenience. I, personally, find it far more convenient to have a cashier do the checkout, because they're far faster and the responsibility of doing it correctly is on them, not me. I don't want police showing up at my house because the AI at my grocery store incorrectly decided I stole

Look at all the people in this thread complaining about how slow other customers are in self-checkout. It's clearly a widespread issue

Because you will be complaining to people who have no tangible means of changing the situation.