I think my IT guy hates me...
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I'm mad WMIC is gone. That thing was fucking useful, so of course Microsoft went out of their way to get rid of it.
What?! That's going to break a shitload of my PowerShell scripts.
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Yeah. It's been deprecated for a while, but I've been running into some 11 systems where it is totally gone.
Have fun remembering a whole buttload of random PowerShell cmdlets to do the same fucking thing as that one tool.
Still works on my Win11. Now you got me anxious waiting for it to die.
I don't get as mad at Microsoft as most around here, but this is some boolsheet.
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turn off monitor
count to 10
turn on monitor
"Nope, didn't work"
PEBCAK
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turn off monitor
count to 10
turn on monitor
"Nope, didn't work"
PEBCAK
It's always a layer 8 issue.
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I used to see a lot of people log out and back in and think that was restarting. Still wish Windows had an uptime command
Does it not still show in Task Makager?
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The real fun is when you can't watch what their doing because its over the phone, so you just have to hope they are doing it right. I used to hit them with the "Let's try this; hold down the power button for exactly 30 seconds, then turn it back on." Worked every time, but I did once have a guy ask me why that worked, and I didn't want to call him an idiot so I made up some BS about it being a way to "flush the power from the system" and he bought it.
I'd just run a continuos ping and see if it dropped offline at all, and for how long.
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I'm assuming you turned off and on the monitor rather than the pc, rebooted a different device, or did nothing.
I clicked the little minus button on my Internet Explorer, is that what you mean?
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I'd just run a continuos ping and see if it dropped offline at all, and for how long.
Someone said you tell them to turn it off and unplug it, because you need a number from the plug side going into the computer. Then you coach them through the process to find the right plug, and they don't feel stupid because this is a strange process.
Then when they say there's no numbers on the plug, you pretend like this is new and useful information, tell them to hold the power button and make sure no lights come on, and then you tell them to plug it in and turn it back on
Now, not only have you confirmed they definitely turned off the computer without asking a bunch of potentially insulting questions, the showmanship makes them feel like this is arcane knowledge you've taught them
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Still works on my Win11. Now you got me anxious waiting for it to die.
I don't get as mad at Microsoft as most around here, but this is some boolsheet.
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Does it not still show in Task Makager?
It shows there, from the CPU under Performance. I just like command line options
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I clicked the little minus button on my Internet Explorer, is that what you mean?
You're why I drink.
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It shows there, from the CPU under Performance. I just like command line options
wrote last edited by [email protected]Good! I thought maybe the enshittification that is Windows 11 changed that.
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Someone said you tell them to turn it off and unplug it, because you need a number from the plug side going into the computer. Then you coach them through the process to find the right plug, and they don't feel stupid because this is a strange process.
Then when they say there's no numbers on the plug, you pretend like this is new and useful information, tell them to hold the power button and make sure no lights come on, and then you tell them to plug it in and turn it back on
Now, not only have you confirmed they definitely turned off the computer without asking a bunch of potentially insulting questions, the showmanship makes them feel like this is arcane knowledge you've taught them
I'd opt to just explain how restart and shutdown/power on works if they needed all that but most users I've worked with don't want to be involved in the fix, they just want it fixed.
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Too many people think that just turning off the monitor is what you want them to do. They're usually the same people that refer to their entire desktop PC as "the hard drive". At least that was my experience about a decade ago.
And claim they need 'more memory' when they run out of space on the local drive because they're storing all their important files in the recycle bin.
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goes on to show, pressing the monitor button on and off
See! Not working!Literally every single time!
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I don't think it's dumb to tell people that power buttons often just put computers to sleep now. It's a relatively new behaviour. Until about 5 or 10 years ago power meant power off, not low power.
Even shutdown doesn't actually shut down anymore in Windows. Even on desktops. You have to change system settings or shut down via command line to get a real shutdown.
That's why update and shutdown does a reboot instead now.
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Hah! I'd do that when they were reboot recalcitrant. I'd let them know, but if they were really a pain in the ass, lunch reboot.
"No idea why it rebooted. Maybe it caught an update?"
(No, I managed updates.)
wrote last edited by [email protected]You could also change nothing and make up an excuse to restart.
"Ok I checked the regedit HSKEY_LOCAL to ensure [company software] exists and has correct values, now we should just reboot to apply new settings."
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I used to see a lot of people log out and back in and think that was restarting. Still wish Windows had an uptime command
Systeminfo | find "Boot Time"
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Too many people think that just turning off the monitor is what you want them to do. They're usually the same people that refer to their entire desktop PC as "the hard drive". At least that was my experience about a decade ago.
Always pains me to watch Chuck because it's a show about an IT support guy and HE ALSO REFERS TO DESKTOP COMPUTERS AS HARD DRIVES LIKE WHAT THE FUCK, WERE THEY ACTIVELY TRYING TO DRIVE US MAD
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Funny enough, sometimes you used to have to hold the power button to drain the caps. That would (rarely) fix some laptop issues.
Not just laptops, even. I've fixed desktops that way. Unllug and hold power button.
And I'm fairly sure it might still work in some exceptionally niche scenarios