Because you will be complaining to people who have no tangible means of changing the situation.

Walmart perfected it first. I don't go many places but Lowe's and Aldi have great checkouts. Home Depot used to be a damned nightmare but they seem to have got it together.

While I have only been to Walmart once in the last decade, it was a year or two ago and the experience was the exact opposite. All the grocery stores in my area figured out the 'unexpected item in bagging area' thing well before COVID and are easy to use with no issues, but Walmart still had the stupid weight issue for the two things I was buying.

So you disrespect the person doing the job? I won't insult them so.

receipt for opening the gate

What is that?

Please. By all means, go and try to complain to someone who has the ability to enact change. You will not be able to. Most staffing is done by an equation that penalizes any deviation from it. And the people who put it in place also put several layers of obfuscation so that you can't reach them.

This is actually pretty funny with the number of stores that offer the option to have stuff gathered by staff and ready for curbside pickup.

Curbside pickup is an inconvenient option. Screens are a terrible interface for picking groceries. Maybe in the future a VR option will be as, or more, convenient

I prefer the fastest and most convenient option. Picking out products in person is faster, and having a cashier scan the items is faster

Seems most people like self-checkout because they have anti-social tendencies. That's perfectly valid, but I don't have that issue. I actually enjoy small talk with strangers

It's not the cashier's fault, but why would I keep going to that grocery store

The big brained solution is to use curbside for stuff like canned items, chips, liquids, etc. and then go in to get the fresh produce/meats/whatever else needs to be picked through personally.

The people that complain probably have had far worse experiences with self checkout. I've been to a few stores where it was absolute hell between the machines working terribly and unhelpful staff, but on the opposite side all of the grocery stores near me solved the self checkout issues years ago and it is the best thing ever where it works well.

I was thinking of Decathlon. You're right, items must be placed in the box.

in front of me

Where I live it's single line to many self-checkouts. It's nice

The cashier would have had to put all those items back. They chose the option that involved less work for them. Double duty on register and self-checkout is less work than self-checkout and restocking a large cart

I put the blame on Target management and corporate

You don't need a tucking specialist to pump gas lmao

That sucks for you and your area

This was funny like a decade ago when it was commonplace.

Stores in my area solved that at least 6 years ago, maybe even earlier than that.

It does.

In my area, short lines are a priority for most retailers. If a lane has more than 3 people, they'll be ringing for another cashier.