Please. By all means, go and try to complain to someone who has the ability to enact change. You will not be able to. Most staffing is done by an equation that penalizes any deviation from it. And the people who put it in place also put several layers of obfuscation so that you can't reach them.

This is actually pretty funny with the number of stores that offer the option to have stuff gathered by staff and ready for curbside pickup.

Curbside pickup is an inconvenient option. Screens are a terrible interface for picking groceries. Maybe in the future a VR option will be as, or more, convenient

I prefer the fastest and most convenient option. Picking out products in person is faster, and having a cashier scan the items is faster

Seems most people like self-checkout because they have anti-social tendencies. That's perfectly valid, but I don't have that issue. I actually enjoy small talk with strangers

It's not the cashier's fault, but why would I keep going to that grocery store

The big brained solution is to use curbside for stuff like canned items, chips, liquids, etc. and then go in to get the fresh produce/meats/whatever else needs to be picked through personally.

The people that complain probably have had far worse experiences with self checkout. I've been to a few stores where it was absolute hell between the machines working terribly and unhelpful staff, but on the opposite side all of the grocery stores near me solved the self checkout issues years ago and it is the best thing ever where it works well.

I was thinking of Decathlon. You're right, items must be placed in the box.

in front of me

Where I live it's single line to many self-checkouts. It's nice

The cashier would have had to put all those items back. They chose the option that involved less work for them. Double duty on register and self-checkout is less work than self-checkout and restocking a large cart

I put the blame on Target management and corporate

You don't need a tucking specialist to pump gas lmao

That sucks for you and your area

This was funny like a decade ago when it was commonplace.

Stores in my area solved that at least 6 years ago, maybe even earlier than that.

It does.

In my area, short lines are a priority for most retailers. If a lane has more than 3 people, they'll be ringing for another cashier.

From what I’ve seen it’s a lot of incompetence ( Doing it wrong causing constant approvals) or pure laziness (I’m not gunna do your job for you!)

Very rarely nowadays it’ll be from just shit machines. I’ve seen the box ones you are talking about, no scanning, just throw it all in. It’s a great solution.

You are my people! My first ever job was grocery bagger boy so I love packing my own stuff the way I want. We take our giant plastic bags to Aldi and packing 4 of those is the equivalent of a cashier packing 20 disposable bags.

Your Aldi has cashiers? Ours will have at most one dude available but almost no one uses that checkout.

The duplicate scan is the only hassle I ever get.

They were awful at first, especially the ones with scales that insisted items weigh a certain amount and be placed a certain way. I'm not aware of any around here that do all that crap, and this is a relatively poor little town.

Some stores have scanning from a phone, but for most it is much more cost effective to prevent theft in one place instead.