Italy and Australia have them

As as introverted person, I gotta say self-checkout machines are my favourite invention in stores.

Then you havent visited many, its incredibly common in all parts of the world

Most stores in my city (in The Netherlands) just have a little terminal you can carry around the store with you. I scan my items with the terminal, it shows me the total price, discounts, points acquired (if I scan my customer card) and then i have the terminal scan the QR code on the self checkout and I just pay. Everything is already in my bag and they rarely check. It's great!

What a great idea, it would also preclude the cost-surprise I experience at the register.

Exactly, I only see benefits to doing this. And even if I then get chosen for the random check (the system chooses), I get to turn a wheel with prizes in the form of free products. I can choose a prize based on the category the wheel lands on. So sometimes I go home with an extra bar of chocolate or some fruit.

So getting chosen for the random check is no longer a hassle, its actually nice!

There are many aspects of my job that I do enjoy, but I think after over a decade in service jobs, I would either prefer a job or that isn't customer facing, or at least in phone support so I don't have to expend energy on face-to-face conversations.

Yeah, that makes sense. A decade is a long time to be doing something, especially if that thing wasn't quite the right fit to begin with.

That’s an insane comment from a crazy person. You’re unwell.

I often have to wait to use the self-checkout as well

Not most

Gee guess I missed "the ATM riots" day in history class