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ekk

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  4. I think my IT guy hates me...

I think my IT guy hates me...

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  • ladybutterfly@piefed.blahaj.zoneL [email protected]
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    G This user is from outside of this forum
    G This user is from outside of this forum
    [email protected]
    wrote last edited by
    #101

    I check your system uptime anyway. Users usually don't know that shutdown and restart do different things based on system settings. And sometimes they lie too.

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    • I [email protected]

      We don't hate you. We hate everyone

      E This user is from outside of this forum
      E This user is from outside of this forum
      [email protected]
      wrote last edited by
      #102

      Not as much as we hate Microsoft.

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      • theneverfox@pawb.socialT [email protected]

        What do you mean? I already believe I do magic. Granted, I'm not IT, I'm a dev, but I literally type words and runes and the lives of thousands of people change.

        The customer will call me and say "I need to do this, I have this problem, help" and I either say "it will be done" or I tell her to go through a series of arcane actions, maybe asking for strange sequences of actions or ask for special numbers I leave around that mean nothing to anyone aside from me and my coworker

        I literally sometimes say "this feels fucky, can you restart X or Y for me?" And my team lead is just like yeah, ok, that makes no sense let's try it. And vise versa

        You have no idea how superstitious you get as a senior dev. And it works. It's just better and faster to accept rituals that work than to dig into every problem

        D This user is from outside of this forum
        D This user is from outside of this forum
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        wrote last edited by
        #103

        Praise the Omnisiah.

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        • ladybutterfly@piefed.blahaj.zoneL [email protected]
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          E This user is from outside of this forum
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          [email protected]
          wrote last edited by
          #104

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          • ladybutterfly@piefed.blahaj.zoneL [email protected]
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            _lilith@lemmy.world_ This user is from outside of this forum
            _lilith@lemmy.world_ This user is from outside of this forum
            [email protected]
            wrote last edited by [email protected]
            #105

            I am Jacks pervasive sense of doubt

            also you didn't log out and then back into teams so you still have an active session and your restart means nothing

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            • P [email protected]

              At my job I deal with IT a lot for one of our server rooms since one of the computers I use that runs an entire floor is linked to that server. It often goes haywire and needs a simple reset.

              I kid you not every time I call I tell them this is common and all I need them to do is reset the server remotely (I can’t get in cuz the room is locked by IT which surprise works from home). They proceed to ignore me and pull out their bullshit checklist and run through 20 different troubleshooting protocols before finally getting to the last one(reset the server) and it finally works.

              Like I would think a simple reset would be the first thing they try.

              cyrano@lemmy.dbzer0.comC This user is from outside of this forum
              cyrano@lemmy.dbzer0.comC This user is from outside of this forum
              [email protected]
              wrote last edited by
              #106

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              • _lilith@lemmy.world_ [email protected]

                I am Jacks pervasive sense of doubt

                also you didn't log out and then back into teams so you still have an active session and your restart means nothing

                R This user is from outside of this forum
                R This user is from outside of this forum
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                wrote last edited by
                #107

                But even after all those, have you tried to upgrade to Window 11?

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                • rbos@lemmy.caR [email protected]

                  Unless they are struggling with their weight and self control, and have worked very hard to remove temptations from their workspace. 😞

                  promitheas@programming.devP This user is from outside of this forum
                  promitheas@programming.devP This user is from outside of this forum
                  [email protected]
                  wrote last edited by
                  #108

                  A few guys at my work actually just asled us what we wanted from the cafeteriawhen we were doing long fixes on their laptops (I work in a uni)

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                  • A [email protected]

                    We installed remote access on all employee computers. Among other details, it allowed us to see machine uptime.

                    I would tell certain people/liars that I'll fix their problems over lunch and to make sure they save all work before leaving.

                    Then as lunch came along, I'd just remotely reboot their computer.

                    Fun fact. "The IT Crowd" is actually a documentary.

                    A This user is from outside of this forum
                    A This user is from outside of this forum
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                    wrote last edited by
                    #109

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                    • ladybutterfly@piefed.blahaj.zoneL [email protected]
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                      N This user is from outside of this forum
                      N This user is from outside of this forum
                      [email protected]
                      wrote last edited by
                      #110

                      "I tried to turning the server on and off again, but that didn't fix the problem"

                      IT-guy: πŸ’€

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                      • ladybutterfly@piefed.blahaj.zoneL [email protected]
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                        S This user is from outside of this forum
                        S This user is from outside of this forum
                        [email protected]
                        wrote last edited by
                        #111

                        IT guy here:

                        If I ask you if you turned it off and back on and you say yes, I tend to believe you. But if I look and I see that the uptime for the computer proves that you lied, this is the look I give you. And then I'll reboot and there's a good chance that the problem will be solved.

                        I'll have enough grace to say that maybe we had different ways of describing what you intended to do when "rebooting," but inside I know that you lied to me because you believe that IT people recommend this step because you think we're lazy and trying to make you go away. No. We suggest it because it often works. And if you'd try it before you called the helpline, that'd cut our calls in half.

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                        • T [email protected]

                          Protip if you bring your IT guy an eighth of weed, he'll give you admin privileges on your PC for a few days.

                          T This user is from outside of this forum
                          T This user is from outside of this forum
                          [email protected]
                          wrote last edited by
                          #112

                          What do I get for a zip and some Adderall to top it off?

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                          • S [email protected]

                            Well is it plugged in?

                            M This user is from outside of this forum
                            M This user is from outside of this forum
                            [email protected]
                            wrote last edited by
                            #113

                            Saw several stories where the user was experiencing a building wide power outage...

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